EBF Switched Bank accounts?
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  1. #1

    EBF Switched Bank accounts?

    Hey guys,

    Just had a merchant claim that EBF recently switched bank accounts whiched caused a few payment bounces. Normally I wouldn't believe it but our merchant authorized two triple payments to catch up. Anyone have any recent payment issues lately with EBF connected to a bank account change?

    Thanks in advance!

  2. #2
    Senior Member Reputation points: 51665
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    Wow, that sucks for the merchants that they'd be responsible to cover the mistake of Everest changing accounts. Something sounds off about it. Could it be Everest is charging a double payment due to the legal holiday yesterday and that's causing bounced payments?

  3. #3
    Senior Member Reputation points: 70961
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    Quote Originally Posted by Access2Capital View Post
    Hey guys,

    Just had a merchant claim that EBF recently switched bank accounts whiched caused a few payment bounces. Normally I wouldn't believe it but our merchant authorized two triple payments to catch up. Anyone have any recent payment issues lately with EBF connected to a bank account change?

    Thanks in advance!
    All I know is that after a week and a half of not receiving commission, I called them and they apologized and sent it right away (it's usually paid out next day). This probably supports your theory. Hope that helps.

  4. #4
    Quote Originally Posted by freeprocessing View Post
    All I know is that after a week and a half of not receiving commission, I called them and they apologized and sent it right away (it's usually paid out next day). This probably supports your theory. Hope that helps.
    Yes it does.

    Thank you!

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