When considering taking on the initiative to implement a new CRM for your business, it is always a good idea to consider the many factors that combine to form the “True Cost of Ownership”.

When most people think of the cost of ownership, they will often consider only the upfront price of the software or hardware and look no further.

However, this is not the whole story. Price alone does not take into account many of the harder to define (but absolutely real) costs associated with a new CRM solution, such as maintenance, support, training, user adoption, and efficiency. When you add in all of these other factors, the true cost of ownership becomes clear, and it may be dramatically different than you expected!

Generally speaking, there are 3 main ways we can break down the cost of ownership: Purchasing Cost, Implementation Cost, and Support Cost

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The CloudMyBiz Team






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