Job Responsibilities:

Responsibilities include but are not limited to:
•Ability to perform multiple clerical and administrative tasks: organize, prioritize, work accurately on trouble accounts
•Volume calling and following up on collections list and credit issues
•Reviewing daily bounce lists and following up with merchants on current status of their account matters.
•Establishing and monitoring temporary modified payment plan and following up with accounts on gradual payment increases.
•Manage accounts on the verge of default to provide quality assurance before accounts are turned over to the legal department
•Prepare and send correspondence or contacts delinquent customers via telephone/email.
•Working closely with Chief of Operations on problematic, unresponsive files
•Must have strong analytical skills to determine merchants financial state when speaking with problematic merchants


***Please inquire within***