Originally Posted by
davedamoneyman
The merchant emailed me this last week but I wanted to wait before sending this as I thought prompt capital would resolve it. What you will read below is very disturbing.....
Dave,
I talked to Michael this morning. Actually he called me....finally.
The facts. I signed a Funding Agreement with PROMPT CAPITAL FUNDING (It is written out in Capital letters like that) on 1-10-2019. The payback was $14,990.00 with a daily payment of $999.00. By my math that would be 15 ACH payments of $999.00 with one final ACH payment of $5.00. The $999.00 was taken out of my account on (#1) January 11, 2019
(#2) January 14, 2019
(#3) January 15, 2019
(#4) January 16, 2019
(#5) January 17, 2019
(#6) January 18, 2019
(#7) January 22, 2019
(#8) January 23, 2019, and an additional one to make up for MLK Day I am assuming
(#9) January 23, 2019
(#10) January 24, 2019
(#11) January 25, 2019
(#12) January 28, 2019
(#13) January 29, 2019
(#14) January 30, 2019
(#15) January 31, 2019
and then (#16) February 1, 2019 for the full amount of $999.00 instead of the $5.00.
I actually called Prompt Capital and Michael on January 30th to let him know I was almost done with the contract and he offered me more money. I told him I wasn't in need but did want to make sure that on February 1, 2019 that ACH was only going to be for the final $5.00. He told me of course and he wouldn't screw me out of $994.00 bucks because his bar tab was bigger than that. I assumed he was a man of his word and waited to see. After the full $999.00 was taken (ACH #16 which made the full amount ACH'ed from my account $15,984.00) I called and was told it was a mistake and accounting would look into it and call me back. No return call. I called the next day but Michael was busy all day so I left messages with Reception for him to call me. No return call.
I finally got Michael back on the phone on February 7th or 8th and he said he would personally see that the issue was resolved. The following week no return calls. I was unable to get a return call from Michael but the "Office Manager" Cal took my call one day. Nice fellow who said he would dig right into this and would get back with me. I didn't here from Cal for 8 days until I was finally able to get back in touch with him when he answered the phone. More "I will get this resolved today. I am so sorry this is ridiculous. I will call you back" stuff but still no call back and no resolution.
Another week goes by and I was leaving messages everyday for either Michael or Cal to return my call. There were two other times that I was able to get to reach Cal by calling and he would answer personally. The last time he was going to go upstairs to accounting and get this resolved and send me an email of proof that the ACH was sent. No return call and no email. I finally was able to get with Michael and that was the week of March 4th-8th. Apparently they got a new accounting system and were not able to ACH me or even do any funding until the end of the week but would absolutely get my money back to me as soon as accounting was back up and running. Waited a week and still nothing. More calls.....more ignored messages.
My calls were routinely kicked to Voice Mail instead of being answered or the call would be picked up and then immediately hung up on. It was ridiculous and Sophemoric. Finally on March 20th I was able to reach Cal who in his words "Personally took the call because he saw my number". Cal said he was going to get this resolved today. I will have accounting email you back with the confirmation. I had not received a call or anything back so I called. I was continually kicked right to Voice Mail so I kept calling. Then my call was answered but the phone was just sat down and I could hear people working and talking. After multiple calls the phone was finally answered and I asked for Cal. I was told Cal died. Then I asked for Michael but he wasn't available because he was in surgery.
I started in on March 21, 2019 making calls and after 10+ calls Michael answered angrily and told me I was a loser because I kept calling. I politely explained that I was owed $994.00 and that I was told by both him and Cal that the money was going to be ACH'ed but to date nothing had shown up. I asked about Cal's alarming and shocking death and Michael even spelled out his name so I could look in the obits to see he was telling the truth. Michael told me that if i sent over the proof of ACH withdrawals he would personally look into it and get it resolved. I resent the proof that I had previously sent him (Bank statements showing all 16 withdrawals of $999.00) and was hoping he would look at them and do the right thing. I also told him about the daily funder website and how if I couldn't get a friendly resolution I had no issue taking my legitimate and verifiable over payment to the public arena.
I finally received a return phone call from Michael on March 22nd. He told me I had 10 minutes to take down what I had put up on Daily Funder or he would reach out to two funding companies (Influx & Mr Advance) that he knew very well and have them file their COJ's on me immediately and have me shutdown by Monday morning. I asked him very calmly if he had looked at the proof of over payment yet and he told me that he didn't and I was never going to get my money back, ever. He also directed (while I was talking to him) his staff to put false and maliscious reviews on me and my company all over the BBB, Google, and etc. He was going to tell everyone I was a child molester. I again asked him if he was going to return my money. He told me No and that he was going to destroy my company by Monday morning if I didn't take down the information about him on Daily Funder. I asked him again if what he told me was true about Cal his office manager. I just wanted to see if it was actually true. Could a person doing business in New York really stoop to claiming an employee died of a stroke to avoid me talking to him? He didn't respond except to say I had 10 minutes or else.
He then asked how my mom was doing. I wasn't sure what he meant so I asked him what he meant by that. So he repeated it two more times. It was very bizarre. I didn't know if he was trying to intimidate me or insult me. It was just a bizarre thing to say in the context of our (heated on his side calm and relaxed on mine) conversation. The whole thing was just bizarre, comical, and sad. A Funding Company refusing to return money that had been over charged and could easily be verified then threatening a customer by maliciously and falsely placing reviews or whatever on websites about them on the internet. Is that how Funding Companies operate?
If in fact Cal did have a stroke and died as I was told I am very sorry for his family. He was always very polite and kind on the phone and genuinely seemed like he was going to get the over charge resolved.