Quote Originally Posted by Lmonus View Post
Why would i take on an iso as clueless as this? I don't want to Dilute my own paper, i want my funders to look at my deals ahead of the other 500. I can almost guarantee a shotgun on every deal, 0 scrubbing and asking for an update every 20 minutes from this type of shop. "Send me everything from everyone" is not the way to produce quality Marcus.

I cater to the ISO who doesn't need their hand held every step of the way. And if there is an iso who does need their hand held, that's OK too, but a lying ISO is a lying ISO at the end of the day.

So yes Marcus, i believe you are wrong.
Perhaps that's what separates our firms. I always felt that the new ISO may need help and we are there to service them! my introduction email to new ISO's has been to never feel the need to question yourselves for a split second before calling a mantis Account Manager ! even if its 100 times a day...