[Fundyman]

So, one of my merchants has been receiving an insane amount of annoying phone calls ever since his last funding.
The issue is not the phone calls themselves, but what kind of information gets released during the phone calls!

• We have your bank statements right here.
• This is the last 4 digits of your social:
• Here's your wife's office number. I know I'm calling the right place! This is her extension.
• I have here your last 2 years of tax returns.
• Come on, Johnny.. Johnny-O.. Let's do business!
• Calling the dispatcher, telling him you have important information for Johnny. His last 4 of his social is: XXXX

It gets worse, but those are some of the ones I remember. Is there a way to stop all that nonsense from happening? I mean we all know there is no DNC for B2B, but what happens when folks start reciting personal information to a business owner's employees?

Those business owners haven't authorized anyone to tell their employees what their last 4 of their social is, or even the full SSN! How does one control this? This MCA pest control...? The lack of professionalism. The cursing when told "No!" then, the calling on different lines, like a 9th grader...

[Chambo]

Reg-u-la-tion

[J.Celifarco]

Reg-u-la-tion

You're 100% right that this is going to happen and everything the original poster said are reasons it is going to happen.

[Chambo]

Johnny, the problem is that this industry is full of lil spoiled kids, who demand to do whatever they want, rules and regulation be damned. If regulation does rear its head some way, instead of buckling down and playing by the rules, they will just look for some clever clandestine way to circumvent the law and continue doing business as usual

[J.Celifarco]

Johnny, the problem is that this industry is full of lil spoiled kids, who demand to do whatever they want, rules and regulation be damned. If regulation does rear its head some way, instead of buckling down and playing by the rules, they will just look for some clever clandestine way to circumvent the law and continue doing business as usual

It comes down to if people are in this for the long haul or are just trying to make some quick bucks and run. For those of us who have been here for a while and plan on staying, we are the ones who are going to get screwed by he actions of a small group of people trying to make some money and who will run the second regulation comes

[OC Funder]

I would cease working with whoever you funded those merchants with and call your insurance broker to CYA because when the lawsuits fly, everyone gets named as a co-defendant. If a UCC gets filed your merchants will often get called on their business line; that's public data and part of the game. However, the information you're describing should not be available to random scumbags, and you don't want to find yourself in court when it's discovered that the fly by night funder you did business with (and accepted commission payment from) didn't take data security seriously. I understand the need to monetize as many leads as possible, but there's also an obligation on us as a community to protect merchants and not send their sensitive information to criminals.

[AllDayMoney]

it comes down to if people are in this for the long haul or are just trying to make some quick bucks and run. For those of us who have been here for a while and plan on staying, we are the ones who are going to get screwed by he actions of a small group of people trying to make some money and who will run the second regulation comes

yes!!!!! This!!!!!!

[brokerCompany]

Have your merchant threaten legal action

[FCF Fund]

I would have your merchant register his number on the DNC, if a call was done by auto dialer you got them on multiple penalties from robo calling and calling a DNC number. Get an atty in on the game plan to work on a contingency basis. Do this for all of your merchants after funding as a free service. Also advise him to lock his credit with the bureaus.

At least you can benefit financially from the nuisance. Just an idea

[Sachip24]

have merchant go through with it until he finds out the definite company, then sue their ass until they tell him who sold off his app to them.

[Fundyman]

All very much appreciate feedback, guys. Thank you very much. It's one thing to be persistent when dialing, to the point of being a pain in the ass. It's another thing to give out sensitive information over the phone, saying nasty things, and redialing simply for the purpose of harassment.

[ridextreme]

Stop submitting your deals to third world no name funders because they called you to offer you x more points. Use reputable funding sources and your clients apps and bank statements won't be sold on the black market.

[Enablement Data]

Johnny, the problem is that this industry is full of lil spoiled kids, who demand to do whatever they want, rules and regulation be damned. If regulation does rear its head some way, instead of buckling down and playing by the rules, they will just look for some clever clandestine way to circumvent the law and continue doing business as usual

Agreed.

Someone buy this man a drink.

[Enablement Data]

So, one of my merchants has been receiving an insane amount of annoying phone calls ever since his last funding.
The issue is not the phone calls themselves, but what kind of information gets released during the phone calls!

• We have your bank statements right here.
• This is the last 4 digits of your social:
• Here's your wife's office number. I know I'm calling the right place! This is her extension.
• I have here your last 2 years of tax returns.
• Come on, Johnny.. Johnny-O.. Let's do business!
• Calling the dispatcher, telling him you have important information for Johnny. His last 4 of his social is: XXXX

It gets worse, but those are some of the ones I remember. Is there a way to stop all that nonsense from happening? I mean we all know there is no DNC for B2B, but what happens when folks start reciting personal information to a business owner's employees?

Those business owners haven't authorized anyone to tell their employees what their last 4 of their social is, or even the full SSN! How does one control this? This MCA pest control...? The lack of professionalism. The cursing when told "No!" then, the calling on different lines, like a 9th grader...

The truth is people are so stuck on their ways from what marketing worked in the past and that it never goes out of style.

Adapt. Evolve. Adjust.

But they will never understand....