Today’s modern Salesforce administrator is someone who wears many hats. They are responsible for setting up applications, enabling new features, training users and more! Not only that, but admins are more and more filling roles that used to be filled by traditional IT departments, such as answering user questions, setting up reports and dashboards and configuring application customizations. Luckily, because Salesforce has been built with the mindset of ”clicks not code”, doing all of these things has never been easier.

All of that being said, you still need to choose your administrator wisely and make sure that you are providing them adequate support. Additionally, administrators themselves need training and guidance, to ensure they fully understand their role and are equipped to tackle the problems that come their way. Click the link below to read the full article where we have tips and thoughts that should help you achieve outstanding Salesforce CRM Administration, and set your business on the course for success.

Read the full blog post here!

The CloudMyBiz Team






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