I'm not 100% certain I understand what you are saying took place here, but in my many years of experience doing this, I have been in what I thought was a similar position. At times I lined all the pieces up making perfect sense of it but in the end was being misled by someone (most of the time the merchant). Often the time and energy spent chasing this would be better suited getting your deal done elsewhere. The thing that really doesnt make sense, especially for the big funders, is that no matter how important you may think that deal is (and it probably is important to you and any sales rep in that position) it just isnt worth it for them to do something like this.