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08-01-2014, 09:22 AM #11
We offer merchants a pending balance as well but if a deal is overpaid by 2 days worth of ach's according to the pending balance but the last 5 days are still unclear I can not refund the merchant until all funds have cleared. We do everything we can to get real time info to our isos and merchants but with a 5 day lag that's not always possible
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