Quote Originally Posted by Don Dolla View Post
do you blame the hostess on your way out the door when the meal sucks ?
Im not sure you understood what I said, but to clarify, the ISO rep or mgr has a role, that role has an effect on the outcome of deals in several ways. If not, then whats the purpose, just customer service? no, its negotiation, its responsiveness, its selling, its being creative, and mostly its fighting for your deals. A good hostess or waiter can solve problems that were caused by the cooks. enjoy your meal...