Quote Originally Posted by FCF Fund View Post
Cynthia, could you elaborate on why each ISO rep was ridiculously bad? You're comment is ambiguous.

I could say you are the worst ISO to work with but with no example of a situation to support my theory as to why I feel that way it just looks like Im just complaining with no basis. Why was each rep so bad?

I make my judgements based on ISO rep performance based on; do they communicate well, do they get me responses, do they call / email responses in a timely manner, explain UW guidelines etc. I dont blame my ISO reps for bad offers, thats not their job and I dont blame them on UW decisions I blame mgt for poor UW policies etc.
Just to put this to rest, i dont need to go into detail cause its a waste of time. i will say this, i know what a good reps role and service should be and dont blame an iso rep for poor offers or closed deals, but they can also influence both those areas as well as the whole process. now, back to work.