[Gboxcapital]

Hello Brokers,

Greenbox Capital will be celebrating its 6-year anniversary in August of this year. We have weathered the storms that have put many other companies out of business. Greenbox has been able to do this due to our responsible funding practices, retention of best in class personnel, and our proprietary software, The Box.

The Box minimizes human interaction with submissions, increasing security of sensitive information by preventing access to employees who aren’t privy to customer data, based on status/user role. The Box is programmed to track every users footprint and send alerts to our administration when unauthorized users try to access submissions. In an effort to eliminate backdooring and maximize speed and communication, our core competencies, The Box does not require phone numbers or email addresses on the application for submission. Greenbox understands that brokers seek comfort and security in this industry. We encourage anyone who feels that Greenbox is not one of the most secure companies to send your business, to reach out to us for a tour of our software and a review of our physical controls. We are confident that you come to see us as industry leaders in security.

We, as a leadership body, pride ourselves on being an example in the specialty finance industry. We have assisted many companies, recently Yellowstone, in increasing their security measures to prevent theft. While we do whatever possible to mitigate, nothing is 100% guaranteed but it’s very close. Funding companies are widely in part here to serve brokers, we want to work cooperatively to strengthen our businesses. If any broker has knowledge of theft at any funding company, they should report it right away rather than make hearsay, as it is not productive for any party.

Human error is always a possibility when working with human beings and Greenbox is made up of many hard-working individuals who, on occasion, make mistakes. We own up to our short comings and will always put something in place to ensure that our breakdowns are minimized and rarely repeated, which has integrity. We agree an MTD was submitted with the submission and was overlooked. Our team has been addressed and corrected. Rest assured that we are continually growing and our track record will prove that we are consistent with our core competencies of speed and communication.

Greenbox Capital does require a personal guaranty for all those who work with us. The personal guaranty can be waived for ISOs of scale or if the ISO maintains a Financial Institutions bond at least $250,000 in coverage. The personal guaranty is in place if the ISO is not willing or interested in obtaining business insurance to protect all parties, including the ISO itself, from brokers who are misrepresenting the product and/or committing acts of fraud. While some lenders have chosen to cut all or part of their ISO channel, Greenbox has chosen this route to produce the same result. Our Sales Partners are not responsible for any actions of the merchant, Greenbox has and continues to assume that liability of which our agreement clearly defines. Greenbox has and will always be a safe place for above board brokers to do business with.

For any additional questions, feel free to give us a call at 305-952-3200 Option 2. We will be happy to assist you.

[fundingsmbs]

most of the ISO agreements are between companies, not sole props I assume. One of the reasons your incorporate is to insulate yourself from PGs. I would say this is not the norm nor something we would ever engage in. stacking happens on the daily. there is no control over that to be trying to convince others you didn't do it. Other's have cutoff brokers. ODC shed a bunch when bad news broke out of shady brokers with felonies hit the news along with many more. I understand the risks, but, a PG seems outside the industry

[Michael Thomas]

O_o wow cynthia lets hold off on negative comments unless it is for the better of the whole such as so and so has been proven to backdooring my deals or so and so has screwed me out of my commission... lets keep it nice and clean..

[cynthia]

O_o wow cynthia lets hold off on negative comments unless it is for the better of the whole such as so and so has been proven to backdooring my deals or so and so has screwed me out of my commission... lets keep it nice and clean..

appreciate your advice, but Ill say what i need to within the rules whether or not it hurts anyones feelings. someone mentioned a persons name as being good, ill call it as i see it or experience it.

[Michael I]

so who is the good replacement for greenbox ?

[WestCoastFunding]

so who is the good replacement for greenbox ?

Are they and Knight in the same space?

[Michael I]

Are they and Knight in the same space?

yes

[WestCoastFunding]

yes

Love Knight.

[Don Dolla]

Damn shane! X ISO Rep getting all the shout outs... I heard he's at SOS now, give him a call 212.235.5455

[Don Dolla]

Blaming the ISO reps for not funding deals is moronic, it'd be like if you got fired from a job then blamed the lowest level, secretary or employee who happened to also work there

[fundingsmbs]

i will agree there is nothing worse than a piss ant iso rep (in general not directed at anyone) that makes the experience suck submitting to a funder. especially when they have a few months max under their belt in the industry and have no F clue what they are talking about. if a waiter/svc sucks, i don't go back to that restaurant. it has an impact

[Don Dolla]

iso reps are just sales people. you see there's two types of people in this world sellers and buyers. you either buying or your selling. you got sold ! they pitched some BS and you bought it instead of properly reading the underwriting criteria and brokering the deal accordingly.

iso reps have nothing to do with approvals or negotiations, that comes down to pure numbers and ownership. the iso rep is a myth. a mirage. a reminder to send your deals. don't get sold. sell

[HDF]

iso reps have nothing to do with approvals or negotiations, that comes down to pure numbers and ownership. the iso rep is a myth. a mirage.

From a guy who just moments ago wanted to see more stories about ISO reps that sell 45mm or whatever. Which is it? You must realize that many ISO reps are crucial to approvals and negotiations. Find good ones, even if they are young.

[Anthony@torro]

iso reps are just sales people. you see there's two types of people in this world sellers and buyers. you either buying or your selling. you got sold ! they pitched some BS and you bought it instead of properly reading the underwriting criteria and brokering the deal accordingly.

iso reps have nothing to do with approvals or negotiations, that comes down to pure numbers and ownership. the iso rep is a myth. a mirage. a reminder to send your deals. don't get sold. sell

Have to disagree here bud at least when it comes to Yellowstone ISO reps. Can't speak for other companies though.

[Karen37a]

Have to disagree here bud at least when it comes to Yellowstone ISO reps. Can't speak for other companies though.

ha

Me saying "Anthony help me"

the 200k one will be in by next Friday...balances, they are cheap ( he sent me spreadsheets and graphs to the penny and said his arse is tight ) and want the deal to be Xyz...it fits on friday

[Lmonus]

iso reps are just sales people. you see there's two types of people in this world sellers and buyers. you either buying or your selling. you got sold ! they pitched some BS and you bought it instead of properly reading the underwriting criteria and brokering the deal accordingly.

iso reps have nothing to do with approvals or negotiations, that comes down to pure numbers and ownership. the iso rep is a myth. a mirage. a reminder to send your deals. don't get sold. sell

This couldn't be farther from the truth. An ISO rep who does his or her job correctly has EVERYTHING to do with the approval that gets put on the table.

[DTFdowntofund]

This couldn't be farther from the truth. An ISO rep who does his or her job correctly has EVERYTHING to do with the approval that gets put on the table.

I've been an ISO rep for years, and I can tell you that this is partially true. Few years ago I had 407 ISOs and managed them all by myself, until eventually I got a few assistants. They would handle the lower level partners / ones who would sporadically submit etc. and I would handle the better ones personally. Understanding this process is understanding that if you cherry pick a few funding houses in each tier, you'll be better off. Build a relationship with the rep there, and it's true.. in this industry and others "people do business with people they like". & here is no different. If you're signed on with 70 lenders, and send paper infrequently to all of them, you are not prioritized. I hate to say it, but I will give attention and priority 100% of the time to people I've done biz with for years / make money with. We'll do our due dilligence for all, but at the end of the day, having the relationship does afford you an edge.

With that being said.. what I have come to find is having ISOs understand things from a funding aspect, and vice versa. I had a relationship with a shop I signed in 2014, great guys, funny as hell.. they came to visit me numerous times. Long story short, they had a 400k deal with me, and I pulled out all the stops of em'.. but at the time of funding, they were -47k in the bank when I pulled DL. NOTHING I could do, and yet the owner was so furious with me, he got on the phone, started screaming how he "knew we would do this, we are total bull**** /can't be trusted etc". Even threatened to get on a plane and come kill us lol. You eventually he did just that. It was pretty comical when he arrived, he was a good 6" shorter than me in heels, and 8" shorter than my boss and I almost wanted to pat him on the head when we were introduced. He was all bark and no bite. But nevertheless, I was being blamed for being a bad ISO relations manager, which I was not. It's a marriage of understanding what can be done vs things that cannot be manipulated. I have always tried to bridge the gap with understanding, but bottom line is I also get how much it sucks when you're on the retail end and your deal doesn't fund after all the work you put in. & at the end of the day, I respect that, and I let my guys vent as much as they want. It's a frustrating sucky situation. But being able to determine the difference between your rep sucking vs circumstances on the funding company / merchant, are where the real enlightenment comes from.

[pcfunder]

I've been an ISO rep for years, and I can tell you that this is partially true. Few years ago I had 407 ISOs and managed them all by myself, until eventually I got a few assistants. They would handle the lower level partners / ones who would sporadically submit etc. and I would handle the better ones personally. Understanding this process is understanding that if you cherry pick a few funding houses in each tier, you'll be better off. Build a relationship with the rep there, and it's true.. in this industry and others "people do business with people they like". & here is no different. If you're signed on with 70 lenders, and send paper infrequently to all of them, you are not prioritized. I hate to say it, but I will give attention and priority 100% of the time to people I've done biz with for years / make money with. We'll do our due dilligence for all, but at the end of the day, having the relationship does afford you an edge.

With that being said.. what I have come to find is having ISOs understand things from a funding aspect, and vice versa. I had a relationship with a shop I signed in 2014, great guys, funny as hell.. they came to visit me numerous times. Long story short, they had a 400k deal with me, and I pulled out all the stops of em'.. but at the time of funding, they were -47k in the bank when I pulled DL. NOTHING I could do, and yet the owner was so furious with me, he got on the phone, started screaming how he "knew we would do this, we are total bull**** /can't be trusted etc". Even threatened to get on a plane and come kill us lol. You eventually he did just that. It was pretty comical when he arrived, he was a good 6" shorter than me in heels, and 8" shorter than my boss and I almost wanted to pat him on the head when we were introduced. He was all bark and no bite. But nevertheless, I was being blamed for being a bad ISO relations manager, which I was not. It's a marriage of understanding what can be done vs things that cannot be manipulated. I have always tried to bridge the gap with understanding, but bottom line is I also get how much it sucks when you're on the retail end and your deal doesn't fund after all the work you put in. & at the end of the day, I respect that, and I let my guys vent as much as they want. It's a frustrating sucky situation. But being able to determine the difference between your rep sucking vs circumstances on the funding company / merchant, are where the real enlightenment comes from.

Who were you an ISO rep for?

[FundedBROTHA]

Who were you an ISO rep for?

Hey its Georgiana "Kristen" from WGF! Still in the industry I see

[mrmrg]

I've been an ISO rep for years, and I can tell you that this is partially true. Few years ago I had 407 ISOs and managed them all by myself, until eventually I got a few assistants. They would handle the lower level partners / ones who would sporadically submit etc. and I would handle the better ones personally. Understanding this process is understanding that if you cherry pick a few funding houses in each tier, you'll be better off. Build a relationship with the rep there, and it's true.. in this industry and others "people do business with people they like". & here is no different. If you're signed on with 70 lenders, and send paper infrequently to all of them, you are not prioritized. I hate to say it, but I will give attention and priority 100% of the time to people I've done biz with for years / make money with. We'll do our due dilligence for all, but at the end of the day, having the relationship does afford you an edge.

With that being said.. what I have come to find is having ISOs understand things from a funding aspect, and vice versa. I had a relationship with a shop I signed in 2014, great guys, funny as hell.. they came to visit me numerous times. Long story short, they had a 400k deal with me, and I pulled out all the stops of em'.. but at the time of funding, they were -47k in the bank when I pulled DL. NOTHING I could do, and yet the owner was so furious with me, he got on the phone, started screaming how he "knew we would do this, we are total bull**** /can't be trusted etc". Even threatened to get on a plane and come kill us lol. You eventually he did just that. It was pretty comical when he arrived, he was a good 6" shorter than me in heels, and 8" shorter than my boss and I almost wanted to pat him on the head when we were introduced. He was all bark and no bite. But nevertheless, I was being blamed for being a bad ISO relations manager, which I was not. It's a marriage of understanding what can be done vs things that cannot be manipulated. I have always tried to bridge the gap with understanding, but bottom line is I also get how much it sucks when you're on the retail end and your deal doesn't fund after all the work you put in. & at the end of the day, I respect that, and I let my guys vent as much as they want. It's a frustrating sucky situation. But being able to determine the difference between your rep sucking vs circumstances on the funding company / merchant, are where the real enlightenment comes from.

Hey Georgiana!

[Don Dolla]

Juan is a funder not iso rep but ty

[WestCoastFunding]

Juan is a funder not iso rep but ty

Are you referring to YSC’s Juan?

[Don Dolla]

I’m not going to explain how Yellowstone works, people pay for that. As far as the old thread re: I shut it down with my last comment end of story

[cynthia]

I’m not going to explain how Yellowstone works, people pay for that. As far as the old thread re: I shut it down with my last comment end of story

Don have you ever been an ISO rep?? They have plenty to do with selling the merchants file to underwriters and negotiating within the lender to get offers that brokers can sell, and to catch things that can be overcome within that lenders funding process. Yes they sell, and thats in ways to help deals get done not just to get submissions. a myth is how you view things, not how it actually works.

[Karen37a]

Don have you ever been an ISO rep?? They have plenty to do with selling the merchants file to underwriters and negotiating within the lender to get offers that brokers can sell, and to catch things that can be overcome within that lenders funding process. Yes they sell, and thats in ways to help deals get done not just to get submissions. a myth is how you view things, not how it actually works.

What hdf said and this is true


Also, certain reps or Isos put their own money into the deals ( syndication)

So another myth is that if a broker who is new sends in a deal to someone everyone is diving over like the reco scene in the movie boiler room to fund it.

If an experienced broker/iso brings the file in and did additional underwriting an screening before they sent it in, they feel safer funding the deal or putting money in. They also will eventually judge you based on your past results...default ratios etc. ( they are putting money into the deals). Which is also why i keep a low low default ratio ( 4 -5 total )and have a high renewal ratios. over 90 %, 100% with some.

Also if there is a deal that is 100k and I put 50k of my own money into it along with the funder, it would make sense that I would not add my money into a deal if I thought it was going to default.

Its also good to have a "friendly" working relationship with someone. as an example...I would feel really really bad if a few funders that trusted me funded a deal for me, then merchant defaults with their money right after funding..(.i do take it personally and 30 years later I do not think I will change) . Which is why I won't take certain deals in or brokers/isos.
__

Also certain Isos like myself chose funders that I could syndicate with in the future ( only one or 2 mostly like would not).

Some people entered the business on the bottom like Undercover boss to find out who is who and what is what before they bring 20-30 million in of investors money and get arrested for breach of fiduciary duty for giving the money to the wrong company or on the wrong deals.

I am in Florida. Imagine if I gave money to 1st global.

One good thing. Hedge funds/ Investors were watching these boards for years.( which I have been saying over and over..plus regulators) Some of my best friends in real life. They didn't know that I was as good in sales personally or underwriting or compliance ( we are friends they never really saw the inside workings of it all)...they really got a chance to experience a salespersons life and Iso and underwriter. So for that, I thank some of you. They trust me and my unilateral decisions more.
__

That being said. Con artists stay away from me,I am going to go thru your file like a fine tooth comb in lighting speed and deny the con job ones...do not send anything to me I do not want to do business with you. Stop calling and emailing as well.
__

ps Cynthia seems to know her stuff I can bet that girl is a strong closer or more


PSS If not for massive drama...I would have continued to be karen...the girl who is laughing at west coasts sarcastic jokes...actually I would have worked for someone getting 4-5 points and just went home at the end of the day ( now I need 100k sign on bouns, shares of potential stock non dilutable, bonus on production and back-end termination package or lifetime residuals)