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02-23-2018, 01:15 PM #1
- Join Date
- May 2017
- Posts
- 123
CRM Tip of the Week - Simplifying the Salesforce Spring '18 Release
The Spring 18 release of Salesforce is fully live! Take a look at the release notes and you will quickly see that there are a TON of updates and additions. So, to simplify things, we put together a short list of our favorite updates and upgrades. Having narrowed things down to 15 features of the Spring release, we will be cover these highlights in a three part series (one a week). So without further ado, the first part of our Spring 18 Highlights:
- Custom Themes / Style Customizations (myLightning) myLightning finally allows users the ability to significantly customize the look and feel of Lightning!
- Macros This is a big time productivity enhancement. Macros can now be used on just about any custom or standard object in Salesforce.
- Einstein Opportunity Scoring Your team now has a visual indicator of their best deal opportunities, displayed in full view on the opportunity and opportunity lists.
- Lightning Knowledge enhancements Lightning Knowledge now has a number of additional features that were previously only available in Classic such as drafts and inserting articles into case emails.
- Reply and Forward Emails Lightning now enables users to forward emails in the Case Feed
Interested in more details? Read the full blog post here!
The CloudMyBiz Team
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