[Karen37a]

Current balance 40k..and they are no re upping him..i think that explains it all

Golf. Some strong isos are blocking the reup because we want the file going thru us

Also, some brokers have left the industry and also some funders/renewal teams/ isos drop the ball and forget about the merchant. Or he says he doesn't want a re-up and[I] 2 weeks later changes his mind and you randomly land on him on a phone call.(** edit...sales lines**)
Many reasons he may not be re-upped....We have been in numerous battles over the "payoff letter" once requested. The renewals dept will not let it go and try to keep the file. Another reason for the bickering on these sites.

Somone wins the sale and someone loses...and some will not lose gracefully and go to knock you out of the industry. And I can promise you it isnt the rate...its the salesperson

Doesn't help when we are yelling ...boooo yahhh in ya face when we make the sale lol