[1StopFunding]

UPDATE: After I did a 3 way call with client and Everest rep, client was successful in getting payoff emailed to him.

Is this typical with Everest? We're funding merchant on tomorrow, to include paying off his advance with Everest. Merchant says he is getting the runaround when he calls for payoff letter. He said they told him he has to speak to someone at a different office and that they would call him. No one has called. He called back and still can't get it. Any suggestions???????

[JSL23]

Never had a problem with them, but it does happen. You should try calling with the Merchant.

[rld]

They are probably trying to stall to get your client to reup with them instead of taking a loan from you.

This has happened to me before with New Logic.

[1StopFunding]

Yes, that's what he said. He told them no, and they still gave him runaround. I'm on a 3 way call with them now and the young lady is being very cooperative! Go figure.

[Chambo]

Everest isn't the only fund to pull those shenanigans

[funding pro]

I dont know about shenanigans, but every funder is doing that. It's one of those things that when you are trying to move a merchant it sucks, but when it helps to keep one of your renewals you are extremely thankful. Most folks only remember when they cant get a payoff and forget about all the times their deals get saved by the exact same thing.

[lkc67]

Send me a message and I will find out what is going on. We do not play games with payoff letters. Perhaps the merchants not in good standing and trying to avoid you communicating with us.