They might be the ultimate example of lender treatment based on history. A couple ISOs I know have gotten paid on renewals that were originated as far as a year ago w/o any maintenance. On the other hand Entrust and their other sales arms are notorious for backdooring, both with rogue agents and inhouse. If you dont plan on making them a consistent lender or aren't 100% sure you'll close the deal with them, buyer beware.