[mfs01]

What kind of experience do you have with response time with a new lender?

I've been in communication with one for the past 5 days. He sent me the ISO agreement in the first email, but I noticed the ISO Agent address was somebody else's and the signature dates were from years ago. I've been requesting a blank agreement for the past 3 days and he hasn't provided it, not even acknowledging the mistakes or if he'll resend.

Meanwhile, I've already submitted 2 small deals first to learn their UW process and to show we are legitimate. He's been responsive with "quotes", but nothing I'd call official. I've made it clear that the merchants are urgent for funding immediately.

I know I probably shouldn't expect the best service from a "high-risk" lender, but don't they want to make money too?

I would stop submitting files to that "funding company" and make sure that you stay on top of your files - This sounds like a classic case of an ISO posing as a funding company and might just be looking to broker your deal.
give us a shout if you need any help.

MFS Global
isosupport@mfsglobal.com
702-473-1145