That I already know Isaac, that it is behind 5 days. But once you receive a payoff cant you stop the extra pulls somehow? Also, why has it not been credited back to the Merchant after over 2 weeks(3 weeks tomorrow actually)? If someone has to pay an extra, lets say $1000 and then after that getting $200 pulled 5 more times before they're through, don't you think that leaves a bad taste in their mouths?! It definitely will, especially if it is not being credited back and calls are not being returned.

I know ACH systems have delays, but what we're talking about is not just a delay; it is somebody who is choosing to pay off instead of stack, getting double-dipped so they can get funded. It's an annoyance, credited back or not. And when it's not credited back when it should be, that's just sloppy customer service.