Amanda GOOOOOD STUFF!!

Franklin - no hard feelings. However, I can say this; Amanda is way better than I am at placing deals.

You made some good points regarding some changes. Sean Murray wrote a piece for MPR a long while back that showed how the "house / shop" model being decoupled. As costs of customer acquisition rise and with increasing competition I see it being more and more expensive to run call centers.

I think that as guys go from the "shop" and to their home offices, they should be equipped with the tools needed to succeed in a competitive marketplace. Knowledge is certainly key, but guys are getting killed by all the time being wasted via inefficient processes.

There are folks like Amanda are here to help guys be better equipped to place deals and work with merchants, we're focusing on helping guys save time...

Big announcements soon.