Credibly's new policy...
Need a Funder or Vendor? START HERE

Results 1 to 22 of 22
  1. #1
    Senior Member Reputation points: 68259 Olderguy's Avatar
    Join Date
    Sep 2021
    Location
    Irvine, CA
    Posts
    2,135

    Credibly's new policy...

    Effective today, 3/8/2023, we are updating the terms of our Sales Partner Agreement to address instances of stacking and to prohibit Sales Partners from charging direct fees to merchants.
    Steve Benjamin
    Professional Business Loans

    1012 Contessa
    Irvine, CA 92620
    steveprobiz@gmail.com
    https://probizloans.net/
    Broker, Underwriter, general business loan expert
    949.228.1050


    @ 24 hour funding working capital loans
    @ Term loans from 3 years to 10 years at 9.5% and up
    @ Equipment financing up to 7 years
    @ Property loans - Hard Money and traditional - Primary, Investment, commercial, land, fix and flip, construction.
    @ SBA loans - 7A and 504.
    @ Private money equity and debt for major investments
    @ Personal Loans up to gross income from personal tax return.

  2. #2
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    Just read it. TLDR- they will deduct from your commission any direct fees you charge the merchant. If the merchant stacks they will clawback your commission.

  3. #3
    Senior Member Reputation points: 68259 Olderguy's Avatar
    Join Date
    Sep 2021
    Location
    Irvine, CA
    Posts
    2,135

    Quote Originally Posted by Oxforddan View Post
    Just read it. TLDR- they will deduct from your commission any direct fees you charge the merchant. If the merchant stacks they will clawback your commission.
    The stacking issue applies if the ISO is aware (notify Credibly) or involved (a no no).

    They can't penalize you if you don't know or aren't involved.
    Steve Benjamin
    Professional Business Loans

    1012 Contessa
    Irvine, CA 92620
    steveprobiz@gmail.com
    https://probizloans.net/
    Broker, Underwriter, general business loan expert
    949.228.1050


    @ 24 hour funding working capital loans
    @ Term loans from 3 years to 10 years at 9.5% and up
    @ Equipment financing up to 7 years
    @ Property loans - Hard Money and traditional - Primary, Investment, commercial, land, fix and flip, construction.
    @ SBA loans - 7A and 504.
    @ Private money equity and debt for major investments
    @ Personal Loans up to gross income from personal tax return.

  4. #4
    Senior Member Reputation points: 301165
    Join Date
    Jun 2015
    Posts
    3,312

    Quote Originally Posted by Olderguy View Post
    The stacking issue applies if the ISO is aware (notify Credibly) or involved (a no no).

    They can't penalize you if you don't know or aren't involved.
    where does it say that ?

  5. #5
    Senior Member Reputation points: 68259 Olderguy's Avatar
    Join Date
    Sep 2021
    Location
    Irvine, CA
    Posts
    2,135

    No Stacking. "Stacking" is the receipt of additional financing by a Referred Merchant immediately prior to, at same time or after such Referred Merchant has been funded by Credibly pursuant to a Working Capital Agreement, whether such additional financing is in the form of business loons, merchant cash advances {purchases of future payment receivables) or other forms of working capital or business financing. Stacking a breach of the terms of the Working Capital Agreement and significantly increases the risk of default.

    Independent Sales Partner covenants and agrees that it:

    1. shall immediately notify the relationship manager at Credibly in the event it becomes aware of any Stacking; and

    2. shall not, directly or indirectly, solicit, offer, provide or broker, or otherwise facilitate the provision, offering, brokering or solicitation of Stacking ("Broker Facilitation").
    Last edited by Olderguy; 03-08-2023 at 01:05 PM.
    Steve Benjamin
    Professional Business Loans

    1012 Contessa
    Irvine, CA 92620
    steveprobiz@gmail.com
    https://probizloans.net/
    Broker, Underwriter, general business loan expert
    949.228.1050


    @ 24 hour funding working capital loans
    @ Term loans from 3 years to 10 years at 9.5% and up
    @ Equipment financing up to 7 years
    @ Property loans - Hard Money and traditional - Primary, Investment, commercial, land, fix and flip, construction.
    @ SBA loans - 7A and 504.
    @ Private money equity and debt for major investments
    @ Personal Loans up to gross income from personal tax return.

  6. #6
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    That says the broker cant facilitate it. It does not in fact say they wont penalize you if you are not involved. I have a feeling they will assume you did it whether its true or not.

  7. #7
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    Does anyone know what the "stacking fee" they charge the client is? Hint hint it is absolutely massive and absurd.

  8. #8
    Senior Member Reputation points: 9983
    Join Date
    Dec 2021
    Posts
    192

    Quote Originally Posted by Oxforddan View Post
    Does anyone know what the "stacking fee" they charge the client is? Hint hint it is absolutely massive and absurd.
    How much?

  9. #9
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    I think its 10% of the contract amount. So if you fund a 500k deal with them the stacking fee is 50k. Even if the client never misses a payment.

  10. #10
    Senior Member Reputation points: 121615 BR-Nightmare's Avatar
    Join Date
    Nov 2018
    Location
    South Florida
    Posts
    725

    Quote Originally Posted by Oxforddan View Post
    That says the broker cant facilitate it. It does not in fact say they wont penalize you if you are not involved. I have a feeling they will assume you did it whether its true or not.
    The problem is if the Merchant admits to it, the broker will then call the Merchant a liar.
    The Brokers Nightmare
    I don't want peace, I want problems, ALWAYS!
    Florida-Based

  11. #11
    Senior Member Reputation points: 68259 Olderguy's Avatar
    Join Date
    Sep 2021
    Location
    Irvine, CA
    Posts
    2,135

    Quote Originally Posted by BR-Nightmare View Post
    The problem is if the Merchant admits to it, the broker will then call the Merchant a liar.
    They have to prove this:

    shall not, directly or indirectly, solicit, offer, provide or broker, or otherwise facilitate the provision, offering, brokering or solicitation of Stacking ("Broker Facilitation").
    Steve Benjamin
    Professional Business Loans

    1012 Contessa
    Irvine, CA 92620
    steveprobiz@gmail.com
    https://probizloans.net/
    Broker, Underwriter, general business loan expert
    949.228.1050


    @ 24 hour funding working capital loans
    @ Term loans from 3 years to 10 years at 9.5% and up
    @ Equipment financing up to 7 years
    @ Property loans - Hard Money and traditional - Primary, Investment, commercial, land, fix and flip, construction.
    @ SBA loans - 7A and 504.
    @ Private money equity and debt for major investments
    @ Personal Loans up to gross income from personal tax return.

  12. #12
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    Steve, you have done this before. You know full well they don't have to prove ****. They can and will just claw back. Feel free to not believe me. Buyer beware.

  13. #13
    Senior Member Reputation points: 68259 Olderguy's Avatar
    Join Date
    Sep 2021
    Location
    Irvine, CA
    Posts
    2,135

    Quote Originally Posted by Oxforddan View Post
    Steve, you have done this before. You know full well they don't have to prove ****. They can and will just claw back. Feel free to not believe me. Buyer beware.
    Yeah...but I thought all lenders were honest....and believe what you tell them...
    Steve Benjamin
    Professional Business Loans

    1012 Contessa
    Irvine, CA 92620
    steveprobiz@gmail.com
    https://probizloans.net/
    Broker, Underwriter, general business loan expert
    949.228.1050


    @ 24 hour funding working capital loans
    @ Term loans from 3 years to 10 years at 9.5% and up
    @ Equipment financing up to 7 years
    @ Property loans - Hard Money and traditional - Primary, Investment, commercial, land, fix and flip, construction.
    @ SBA loans - 7A and 504.
    @ Private money equity and debt for major investments
    @ Personal Loans up to gross income from personal tax return.

  14. #14
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    LOL. To be honest if you do real volume with them, and its an outlier I am sure they will be flexible. If you are like me and fund 2-3 deals a quarter with them it may be wise to place your deals elsewhere. I don't stack or double fund deals, but in this environment I am seeing more and more of my clients get "random" calls from other brokers after I fund them, which results in some of them having 2nds and 3rds in place.

  15. #15

    Cool Who's the idiot that keeps making you work with Credibly?

    Quote Originally Posted by Oxforddan View Post
    LOL. To be honest if you do real volume with them, and its an outlier I am sure they will be flexible. If you are like me and fund 2-3 deals a quarter with them it may be wise to place your deals elsewhere. I don't stack or double fund deals, but in this environment I am seeing more and more of my clients get "random" calls from other brokers after I fund them, which results in some of them having 2nds and 3rds in place.
    Why do you keep sending them deals in the first place?

    Maybe you need better partners... smh..

  16. #16
    Senior Member Reputation points: 31251
    Join Date
    Jul 2015
    Posts
    209

    Quote Originally Posted by StellarCap View Post
    Why do you keep sending them deals in the first place?

    Maybe you need better partners... smh..
    Touche

  17. #17
    Senior Member Reputation points: 218103
    Join Date
    Feb 2017
    Posts
    3,348

    Okay, so everyone assumes that everyone else is assuming the worst. Jon at Credibly just called me after I signed the new agreements (I don't PSF anyway). I asked him, "But you're going to get stacked by Everest or Forward or whoever, how do you know that it wasn't me?"

    Here's what he told me: If you stack, don't bring them back for a renewal, they have no way of knowing what happened. However, if the deal goes bad and the stack is there, they're not stupid enough to start a fight. They will ask the merchant: "Who offered the stack?" To figure out what happened truthfully they will ask for email chains to find out.

    I somehow doubt that they will willy-nilly dock everyone and just start fights for no reason. They need to put their foot down, but we don't have to play these games. Just because YOU are a bad guy doesn't mean that EVERYONE is a bad guy. MCA companies are known for their due diligence and double-checking everything. This is a pretty easy one to prove/disprove.

    Yeah, the merchant could lie, but that's where the email chains will help. Both sides can prove that as well. Nobody wants a lawsuit or a fight.

  18. #18
    Senior Member Reputation points: 10476
    Join Date
    Nov 2019
    Posts
    654

    For funders we do need to be careful of the bad iso's that will stack and double fund a merchant just to make more money and doing things like this can help. I had an iso I fired that I asked him since you are oushing longer term deals and the merchant need smore money before the renewal is up what do you do he told me he will stack them. So if a funder starts seeing parterns that put this clause in of merchants not renewing because the iso is hiding that they stacked the merchant and have a lot files they see that even thou they paid back had stacked and ones that have issues stacked and they see the common denominator is the broker then that broker should pay back the commission and get fired.

    If it is a good broker who funds alot of deals with the funder and renews them and they have a small percentage of deals going bad and stacking then the odds are you trust the iso and do not crawl back the commission unless it is under 30 days. There has to be trust on all sides in this industry between the funder and iso's and merchants. The problem is there to many bad apples in this space over the last few years it is hard to trust most people especially when it is a new relationship.

  19. #19
    Quote Originally Posted by abfunders View Post
    Okay, so everyone assumes that everyone else is assuming the worst. Jon at Credibly just called me after I signed the new agreements (I don't PSF anyway). I asked him, "But you're going to get stacked by Everest or Forward or whoever, how do you know that it wasn't me?"

    Here's what he told me: If you stack, don't bring them back for a renewal, they have no way of knowing what happened. However, if the deal goes bad and the stack is there, they're not stupid enough to start a fight. They will ask the merchant: "Who offered the stack?" To figure out what happened truthfully they will ask for email chains to find out.

    I somehow doubt that they will willy-nilly dock everyone and just start fights for no reason. They need to put their foot down, but we don't have to play these games. Just because YOU are a bad guy doesn't mean that EVERYONE is a bad guy. MCA companies are known for their due diligence and double-checking everything. This is a pretty easy one to prove/disprove.

    Yeah, the merchant could lie, but that's where the email chains will help. Both sides can prove that as well. Nobody wants a lawsuit or a fight.
    The potential scenario i imagine in my head is:

    Assuming you do some volume with them

    - You fund a deal and earn $5-10k commission
    - later on some other broker submits statements to them for your merchant or the merchant tries to get a renewal, they see that the merchant stacked
    - they could care less who stacked it, your the iso on record, they clawback commission or offset the clawback against pending commissions
    - you call them and argue with them nothing gets resolved
    - you speak to an attorney and he will charge you 5-10k to file the lawsuit.
    - you decide its not worth it and you take the hit and move on.

  20. #20
    Senior Member Reputation points: 218103
    Join Date
    Feb 2017
    Posts
    3,348

    Quote Originally Posted by FlexibleCapitalSolutions View Post
    The potential scenario i imagine in my head is:

    Assuming you do some volume with them

    - You fund a deal and earn $5-10k commission
    - later on some other broker submits statements to them for your merchant or the merchant tries to get a renewal, they see that the merchant stacked
    - they could care less who stacked it, your the iso on record, they clawback commission or offset the clawback against pending commissions
    - you call them and argue with them nothing gets resolved
    - you speak to an attorney and he will charge you 5-10k to file the lawsuit.
    - you decide its not worth it and you take the hit and move on.
    Yes, that's the question. However, why would they do it that way? The places that aren't professional could do that. Brokers who aren't professional that don't pay commissions, they'll give excuses all day long why they didn't and never pay. However, a big firm has compliance and lawyers, and their own lawyers won't let them do something like "sue first, let them sue us to get it back." Especially when it's just so easy to trace and do your due diligence up-front. Credibly doesn't have a bad reputation, no reason to assume they'd ruin their name for that.

    And of course, this new contracts helps Credibly reinforce their no-stack preferences. If you're afraid of this scenario, the ISO should create an email thread after funding congratulating the merchant and stating clearly, "DO NOT STACK, because here are the consequences."

    On the flip-side, no-stack clauses for first positions keep merchants stuck behind "term" debt! There's a reason why MCAs came behind SBAs and 2nd stacks came around behind 1st positions. I prefer what Quikstone and PIRS and TMR do with add-ons. What do you want a merchant to do that took out $50k now *but qualified for $200k), and needs another $50k next week and Credibly won't give it to them because they already have a position?

  21. #21
    Senior Member Reputation points: 23563
    Join Date
    Mar 2021
    Posts
    182

    I never promote or offer to stack a merchant I funded.. at the same time funders need to understand that not all stacking by the broker is evil... If the merchant will take a new deal with or with out me... shouldn't I, the broker who spent time and $ getting the guy in the door make the commission?
    I will always work on getting the longest terms possible, to make the original funders deal less at risk... And I will usually call the funder and alert them..

    Also.. as a broker I do not like this new policy for reasons mentioned above. at the time I understand them... 1.23 over 9 months paying 5 … its important not to get stacked.
    Last edited by goatFunding; 03-09-2023 at 09:34 AM.

  22. #22
    Senior Member Reputation points: 10476
    Join Date
    Nov 2019
    Posts
    654

    I had reached out to an iso couple week ago to let him know that the merchant is ready for a renewal and he told me that the merchant stacked on us 2 weeks prior. He did not reach out to me to see if we can work something out to get the merchant funding or had the merchant wait a couple of weeks so she does not have to stack and he got her funded. When I got the updated statements to see that i called the merchant up to ask a couple of questions and asked her who get her the deal. She said the broker I always go to him for the funding. For credibily adding that stacking clause is not a bad idea for brokers like this to protect their company from bad brokers and over extending the merchant to the point that they default or paying back the deals.

Similar Threads

  1. Credibly offers
    By CashSource in forum Merchant Cash Advance
    Replies: 7
    Last Post: 02-22-2022, 04:21 PM
  2. Credibly
    By brokerCompany in forum Merchant Cash Advance
    Replies: 12
    Last Post: 07-15-2020, 12:07 PM
  3. Credibly
    By abfunders in forum Merchant Cash Advance
    Replies: 6
    Last Post: 12-10-2019, 06:52 PM
  4. Credibly Is Looking to Take On ISO Partners
    By Join Credibly in forum Help Wanted
    Replies: 0
    Last Post: 03-17-2017, 10:35 AM
  5. Credibly
    By elklakebob in forum Merchant Cash Advance
    Replies: 6
    Last Post: 06-20-2016, 05:00 PM


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  


INDUSTRY ANNOUNCEMENTS

Lendica partners w/ EBizCharge
Pipe plans to fund $1B to SMBs
URBN partners with Stripe


DIRECTORY