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  1. #1
    Senior Member Reputation points: 3706
    Join Date
    Jan 2017
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    323

    ISO Accidently Sent A Commission - Will Not Return It

    Anyone have any experience with this situation?

    An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.

    Any experience with this ISO:
    ISO information:
    Chase Evans
    Advance America - Merchant Lenders
    Advance America, LLC.
    C. 1-754-666-0350
    F. 1-888-813-2673
    Emmanuel Carnero - Owner
    Address: 150 SE 2ND AVE MIAMI, FL 33131

    Just looking for the return of the commission here. Any information here would be appreciative. Thank you.
    Paul Boxer
    Director ISO Relations

    Cell: (516) 805-9209
    paul@thryvecapital.com
    www.thryvecapital.com

  2. #2
    How much was it for?

  3. #3
    Senior Member Reputation points: 13719
    Join Date
    Mar 2019
    Posts
    233

    Quote Originally Posted by Finance Guru View Post
    Anyone have any experience with this situation?

    An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.

    Any experience with this ISO:
    ISO information:
    Chase Evans
    Advance America - Merchant Lenders
    Advance America, LLC.
    C. 1-754-666-0350
    F. 1-888-813-2673
    Emmanuel Carnero - Owner
    Address: 150 SE 2ND AVE MIAMI, FL 33131

    Just looking for the return of the commission here. Any information here would be appreciative. Thank you.
    I have worked with Advance America in the past - never had any issues with them.

  4. #4
    Senior Member Reputation points: 6186
    Join Date
    Dec 2021
    Posts
    126

    Seems like in the beginning you had communications going. as a strong advocate for ISO's and Brokers, my first conversation would be about send more deals and what do you feel is the best way to deal with the error?....and if he ran away you need to look at it like a merchant defaulted -- "Money has no memory" in a funding business where the loss came from either a merchant or an iso.
    Marcus Clapman
    Capybara Capital
    marcus@capybarausa.com
    www.capybarausa.com
    www.victorysquaremanagement.com
    646-708-5986 (Text Friendly!)

  5. #5
    Quote Originally Posted by Finance Guru View Post
    Anyone have any experience with this situation?

    An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.

    Any experience with this ISO:
    ISO information:
    Chase Evans
    Advance America - Merchant Lenders
    Advance America, LLC.
    C. 1-754-666-0350
    F. 1-888-813-2673
    Emmanuel Carnero - Owner
    Address: 150 SE 2ND AVE MIAMI, FL 33131

    Just looking for the return of the commission here. Any information here would be appreciative. Thank you.
    Call Ari Gatoff Esq. (646)-328-0120

    I've used him twice in the past to attempt to go after the commission clawback where the ISO was not cooperating. He'll charge a 25% contingency fee, but better than nothing.

    Good luck.

  6. #6
    Senior Member Reputation points: 94595
    Join Date
    Aug 2016
    Posts
    797

    Quote Originally Posted by Finance Guru View Post
    Anyone have any experience with this situation?

    An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.

    Any experience with this ISO:
    ISO information:
    Chase Evans
    Advance America - Merchant Lenders
    Advance America, LLC.
    C. 1-754-666-0350
    F. 1-888-813-2673
    Emmanuel Carnero - Owner
    Address: 150 SE 2ND AVE MIAMI, FL 33131

    Just looking for the return of the commission here. Any information here would be appreciative. Thank you.
    Did you try offering him condoms?
    You know a funder ain't funding shit if they can not reverse an ach and have to come on here to cry about a commission not being returned

  7. #7
    Senior Member Reputation points: 82767
    Join Date
    Feb 2018
    Posts
    1,297

    There was never a relationship if he stiffed you all. be very careful who you board.

  8. #8
    Senior Member Reputation points: 286361
    Join Date
    Jun 2015
    Posts
    3,125

    Quote Originally Posted by RickyR3712 View Post
    Did you try offering him condoms?
    haha no one is going to let him live that one down

  9. #9
    Hold on....... wait just a second here.... you don't have the ability to reverse ACH's??? Or was this sent as a wire?
    Most all lenders have that function I thought?

  10. #10
    Quote Originally Posted by ABillionPoints View Post
    Hold on....... wait just a second here.... you don't have the ability to reverse ACH's??? Or was this sent as a wire?
    Most all lenders have that function I thought?
    how does this work ?
    A.B.C
    Alway Be Closing

  11. #11
    Senior Member Reputation points: 91037
    Join Date
    Sep 2019
    Posts
    401

    Quote Originally Posted by Finance Guru View Post
    Anyone have any experience with this situation?

    An ISO was sent a commission by accident that was supposed to be sent to another ISO and the ISO will not return it? At first the ISO was communicating, then now a ghost. Wasn't a tremendously large amount, but to end a relationship over this does not make sense. Have called, texted, emailed several times. No response now.

    Any experience with this ISO:
    ISO information:
    Chase Evans
    Advance America - Merchant Lenders
    Advance America, LLC.
    C. 1-754-666-0350
    F. 1-888-813-2673
    Emmanuel Carnero - Owner
    Address: 150 SE 2ND AVE MIAMI, FL 33131

    Just looking for the return of the commission here. Any information here would be appreciative. Thank you.
    Option 1 (simplest option). Don't tell him anything. Encourage him to keep sending you deals. Fund something with him. Deduct the amount owed from the commission from the new deal.

    Option 2. Just ACH the money back, it's not his.

  12. #12
    Senior Member Reputation points: 6186
    Join Date
    Dec 2021
    Posts
    126

    I'm assuming its a wire.
    Marcus Clapman
    Capybara Capital
    marcus@capybarausa.com
    www.capybarausa.com
    www.victorysquaremanagement.com
    646-708-5986 (Text Friendly!)

  13. #13
    I've seen it happen before. You're never going to see that money again. Swallow it and move on.

  14. #14
    It's simple - File a claim/wire recall with your bank to try to pull the wire back as it was sent to an account in error, (they won't be able to get it back for you as its too late, but you want that wire recall request on paper) once you have proof of the complaint with your bank file Suit against the ISO and their owners (Since it's an ISO you work with you have the owners names, or at least should have the owners names) then pray for the best.

    Use an MCA attorney if you're looking for aggressiveness, be ready to pay a 25% contingency fee. (If your attorney is aggressive enough he can collect the additional 25% in damages too)

    You'll win the suit. question is if they'll pay once you win.

    Good Luck.
    Broker in NYC
    New York, NY

    Please don't send me Spam funder/ISO DM's or emails.

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