Swipe4Free is a leading provider of technology-enabled credit card processing services, with expertise and experience in meeting the unique needs of all types of businesses. We are currently looking for experienced Retention Specialist to join our team!

As a Collections Specialist, your primary duties will include:

Providing an unparalleled Customer Service experience and maintaining a rapport with our loyal customers currently using our services
Assisting our customers with all issues and concerns they may have with their account
Retaining customers who may want to close their account to assure a continued business relationship
Billing and Collection efforts on accounts that are past due to get customers up to date

We're Looking For Someone Who:
Has at least one year of customer service, customer retention and collections experience
Has impeccable follow through, time management skills and is comfortable taking initiative and solving problems
Is detail oriented
Has excellent verbal and written communication skills
Bilingual in Spanish and English is a +

What we can do for you:
Competitive Base Salary Based on Experience
Comprehensive Bonus Structure with a Residual Monthly Income for Life of Employment
Health Benefits (Medical & Dental)
401K with a company match up to 4%
Excellent Company Culture with Plenty of Room for Growth
Open door policy with upper management
Paid Time Off policy
Full training on our software and business platform