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  1. #1
    Senior Member Reputation points: 1393
    Join Date
    Apr 2013
    Posts
    358

    For those that process - How do you protect against chargebacks for ACH's/debits?

    All I've been told since looking for a Payment Processor is that if a merchant disputes a charge, you're screwed.

    As an ISO, we need to start charging merchants for false applications/bank statements/double funding/etc. to protect ourselves. We get more BS applications than we can handle these days.

    Our idea is to have a signed ACH Authorization Form, Drivers License and Voided Check.

    But how do we protect ourselves when a chargeback is executed? Do these items help, or is it a straight loss no matter what?

  2. #2
    Senior Member Reputation points: 12452
    Join Date
    Jun 2013
    Posts
    351

    I agree with what you are getting at, but at the end of the day you will spend more time and money on rejects or chargebacks yourself. Your best bet is to just walk away.

  3. #3
    Veteran Reputation points: 157541 J.Celifarco's Avatar
    Join Date
    Oct 2012
    Location
    New York
    Posts
    2,504

    unfortunately its the nature of the business. You have to take the good with the bad... I have always been afraid that if you try to protect yourself from the bad deals you may lose the good ones

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