Has anyone heard of problems at Yellowstone?
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  1. #1
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    Has anyone heard of problems at Yellowstone?

    Yellowstone reps voicemail full for days. YS won't talk to us direct. Overdrew from customer acct and only refunded 1/2 of customers overpayments. Never had any problems before. Took weeks to even get the 1/2 of the overpayment.

  2. #2
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    There are probably 20 YSC employees on this forum, including Isaac. You can't reach anybody??
    Archie Bengzon
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  3. #3
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    Quote Originally Posted by John Galt View Post
    Yellowstone reps voicemail full for days. YS won't talk to us direct. Overdrew from customer acct and only refunded 1/2 of customers overpayments. Never had any problems before. Took weeks to even get the 1/2 of the overpayment.
    If you don't have your reps phone number... he is not your rep.
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  4. #4
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    Quote Originally Posted by John Galt View Post
    Yellowstone reps voicemail full for days. YS won't talk to us direct. Overdrew from customer acct and only refunded 1/2 of customers overpayments. Never had any problems before. Took weeks to even get the 1/2 of the overpayment.
    YSC's accounting is notorious for being 4-5 days behind. And during these holidays it's hard to get many people on the phone.

  5. #5
    Veteran Reputation points: 158919 J.Celifarco's Avatar
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    I would reach out to Issac because I have seen no issues with any of my deals over there. Maybe your rep is out of the office
    John Celifarco
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  6. #6
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    Plus there are 12 Jewish holidays going on this time of year...
    Archie Bengzon
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  7. #7
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    Of course and being Jewish I would know so I guess that's why the problem has been going on for over a month, lol...Didn't want to have to reach out to Issac and hes been great before, just assumed I wouldn't need to.

  8. #8
    Karen37a
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    Quote Originally Posted by WestCoastFunding View Post
    YSC's accounting is notorious for being 4-5 days behind. And during these holidays it's hard to get many people on the phone.


    West ...some A paper had their processing in costa rica and billed 3 -5weeks later

    Most Funders are 3-5 days behind.

    I can bet if someone had 2-3 nsfs and got slammed into collection with some loser Attorney and I got the merhcnat to agree to a payoff from funds held.

    they would have released it in one day...not had me stringing along for 40 days...trying to collect a 5k default fee on 4200 owed.

    Why do you always point out Yellowstone's flaws but no one else's? Just curious.
    Last edited by Karen37a; 10-13-2017 at 05:56 PM.

  9. #9
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    Knock it off, Karen. The question was about YSC and I provided an answer about YSC.

  10. #10
    Veteran Reputation points: 135029 Chambo's Avatar
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    I bet you two are married in real life, and just playing the rest of us

  11. #11
    Karen37a
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    Quote Originally Posted by Chambo View Post
    I bet you two are married in real life, and just playing the rest of us
    no.

    I like west coast in spite of it all. he is sarcastic( funny ) and does know the business.

    I am actually friends with a lot of people in the industry, (and investment banking and mortgages , ive lived and breathed finance for way too long)..i just do not let anyone know so I dont drag them into the df drama.

    And there are many Funders who do the right thing..
    Last edited by Karen37a; 10-13-2017 at 06:46 PM.

  12. #12
    Karen37a
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    edit
    Last edited by Karen37a; 10-13-2017 at 07:01 PM.

  13. #13
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    Speaking of Jewish tradition within the industry, why don't we hear more of Jubilee observances?

  14. #14
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    And yes, I've been drinking tiny...

  15. #15
    Senior Member Reputation points: 13325 isaacdstern's Avatar
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    Has anyone heard of problems at Yellowstone?

    John if this is still an issue call me Monday morning on my cell 917-743-8369. Thanks!

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