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  1. #1
    Senior Member Reputation points: 16709
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    CRM software / cloud

    What is a good CRM for my ISO

  2. #2
    No ideas, huh? We are looking to upgrade our CRM as well. Hopefully someone has a suggestion

  3. #3
    Senior Member Reputation points: 32550 Funder Mark's Avatar
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    Salesforce is probably the best, but I understand it is expensive.

  4. #4
    A forum user Reputation points: 2147483647 Sean Cash's Avatar
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    Quote Originally Posted by omegafund View Post
    What is a good CRM for my ISO
    Bankcard Pros. Even though it has Bankcard in the name, their CRM is fully built out for MCA for ISOs, funders, and syndicaters. If you need a contact person there, private message me.

    You could also use something very inexpensive like Zoho. I've seen it work for some companies.

  5. #5
    Thanks, Sean. I was looking into the Zoho option but don't really want to have to build something up from scratch so I'd like something a little more developed I guess.

    I'll check out Bankcard. Thanks!

  6. #6

    CRM software / cloud

    Sean I think bank card pros is out of business. We owned that system and recently purchased Salesforce. We can not get in touch with Robert after several attempts for over a week and the site was down. I recommend looking elsewhere.

  7. #7
    A forum user Reputation points: 2147483647 Sean Cash's Avatar
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    Quote Originally Posted by Eddie.deangelis View Post
    Sean I think bank card pros is out of business. We owned that system and recently purchased Salesforce. We can not get in touch with Robert after several attempts for over a week and the site was down. I recommend looking elsewhere.
    Weird. They're definitely not out of business. I actually spoke to Robert earlier today through email and have never had a problem getting in touch with him.

  8. #8

    CRM software / cloud

    Wow that's really odd, I will have my team reach out to him. We were trying approx a week ago and had some issues. Thanks !

  9. #9
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    CRM software / cloud

    We use Salesforce as well. Very happy with it. I've heard positive feedback on Zoho and Infusionsoft too.
    Last edited by GRP Funding; 03-04-2015 at 09:51 AM.

  10. #10
    Quote Originally Posted by sean bash View Post
    Bankcard Pros. Even though it has Bankcard in the name, their CRM is fully built out for MCA for ISOs, funders, and syndicaters. If you need a contact person there, private message me.

    You could also use something very inexpensive like Zoho. I've seen it work for some companies.
    To be honest, Bankcard Pros layout feels cluttered. They did a great job in creating a all-in-one solution, but for those who are only focused on only either funding or sales it can be too much.

  11. #11

    CRM software / cloud

    Bankcard Pros.
    Been in touch with Bankcard pros the past few weeks, they definitely are not out of business.
    The good thing about them is they don't charge a per user fee and cater to ISO/Lending industry.

  12. #12
    I've used Bankcard Pros and had MAJOR issues with it. I will say it was 3.5 years ago so maybe it's evolved since then. Last I knew it, it was Ben and his wife and they were working from home doing everything with 2 people.

  13. #13
    Senior Member Reputation points: 5987 Regium's Avatar
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    We offer a program called Collection Master.
    Let me know if you would like a demo

  14. #14
    Has anybody tried MCA Track or MCA Suite?

    I'm determined to spend my snow day figuring out a solution!

  15. #15
    A forum user Reputation points: 2147483647 Sean Cash's Avatar
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    Quote Originally Posted by Miller192 View Post
    Has anybody tried MCA Track or MCA Suite?

    I'm determined to spend my snow day figuring out a solution!
    MCA Track is good. Never tried MCA Suite before.

  16. #16
    Quote Originally Posted by sean bash View Post
    MCA Track is good. Never tried MCA Suite before.
    Thanks Sean! I'll give them a look as well. Any idea on costs?

  17. #17
    MCA Track is great! Seamless and great for remitting investors on syndications.

  18. #18
    You may wanna consider looking into CloudMyBiz. They are Salesforce implementation partner and have a cool Salesforce solution for the MCA industry.

    http://www.cloudmybiz.com/

  19. #19
    What do you guys think of Funderscloud ?

  20. #20
    You may want to check out ConvergeHub. It has a beautiful friendly layout, and ConvergeHub's MCA Edition is built specially for MCA businesses, and covers the entire business process from marketing to funding of a deal.
    You can learn more here http://www.convergehub.com/industrie...t-cash-advance

    ConvergeHub was chosen by Docusign as a featured solution https://www.docusign.com/partner/convergehub-0

    Shampa Bagchi
    CTO, ConvergeHub
    shampa@convergehub.com
    www.linkedin.com/in/shampabagchi/
    http://www.convergehub.com/industrie...t-cash-advance

  21. #21
    Senior Member Reputation points: 325 Ryan Shiroky's Avatar
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    Quote Originally Posted by Funder Mark View Post
    Salesforce is probably the best, but I understand it is expensive.
    It is also big and clunky...

  22. #22
    Member Reputation points: 11 socalgav's Avatar
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    I have a small shop about 20 folks, have been using Zoho for 3 yrs. Price is great, set up time is fast, fine tuning takes a bit. We have been looking at http://www.hatchbuck.com/ seems interesting
    Last edited by socalgav; 04-03-2015 at 06:04 PM.

  23. #23
    Miller192,

    Who did you go with?

  24. #24
    Infusionsoft if you have the time.It can be a little intimidating to begin with but has an answer to your lead creation problems.It also lets you know when a merchant opens an email that was sent.( convergehub does not have that, not sure about centrexsoftware yet)
    converghub has a specific platform for the MCA space as does centrexsoftware.com.

  25. #25
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    Guys check out Centrex Software. http://www.centrexsoftware.com/business-loan-crm/

    We have some of the most dynamic CRM/ERP software in the business finance industry. Integrations with Decision Logics, CLEAR search, Universal credit solutions, fully branded client portal, esign, etc. Full advances tab with advance portfolio monitoring along with lender data base to track which lenders are closing your deals and how long it takes them to close. Give me a call or shoot me an email. 888-622-5810 ex 107 tmarkel@centrexsoftware.com

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